/* FICHA ABERTA · assistente
   Bolha no canto inferior direito. No computador abre uma janela pequena, com expandir,
   minimizar e fechar. No celular abre em tela cheia, porque meia tela com teclado aberto
   não dá para ler nem para digitar. */
.chatbolha{position:fixed;right:16px;bottom:16px;z-index:30;width:48px;height:48px;border-radius:50%;
  display:flex;align-items:center;justify-content:center;cursor:pointer;border:1px solid rgba(var(--fog),.2);
  color:var(--ink);background:linear-gradient(160deg,rgba(var(--fog),.16),rgba(var(--fog),.06));
  box-shadow:0 8px 30px rgba(0,0,0,.25)}
.chatbolha:hover{border-color:rgba(var(--fog),.4)}
.chatbolha[aria-expanded="true"]{opacity:0;pointer-events:none}
.chatbolha[hidden],.chatbolha[aria-disabled="true"]{display:none}

.chatpanel{position:fixed;right:16px;bottom:16px;z-index:31;width:min(390px,calc(100vw - 32px));
  height:min(560px,calc(100vh - 32px));display:none;flex-direction:column;border-radius:14px;overflow:hidden;
  box-shadow:0 20px 60px rgba(0,0,0,.55)}
.chatpanel.open{display:flex}
.chatpanel.grande{width:min(640px,calc(100vw - 32px));height:min(80vh,calc(100vh - 32px))}

.chead{display:flex;align-items:center;gap:8px;padding:11px 12px;border-bottom:1px solid var(--edge);flex:none}
.chead b{font-family:'PlexCond','Plex',sans-serif;font-size:14px;letter-spacing:.02em}
.cstatus{font-family:'PlexMono',monospace;font-size:8.5px;letter-spacing:.12em;text-transform:uppercase;
  color:var(--ink3);margin-right:auto}
.cbtn{all:unset;cursor:pointer;width:26px;height:26px;display:flex;align-items:center;justify-content:center;
  border-radius:6px;color:var(--ink3)}
.cbtn:hover{background:var(--glass-hi);color:var(--ink)}
.cbtn:focus-visible,.chatbolha:focus-visible{outline:2px solid var(--ink);outline-offset:2px}

.cmsgs{flex:1;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;padding:12px;
  display:flex;flex-direction:column;gap:9px}
.cmsg{font-size:12.5px;line-height:1.6;padding:10px 12px;border-radius:11px;max-width:88%;word-wrap:break-word}
.cmsg.bot{background:var(--glass);border:1px solid var(--edge);color:var(--ink2);align-self:flex-start}
.cmsg.bot b{color:var(--ink)}
.cmsg.eu{background:rgba(var(--fog),.14);border:1px solid rgba(var(--fog),.2);color:var(--ink);align-self:flex-end}
.cmsg a{color:var(--ink);text-decoration-color:var(--ink3)}
.cfontes{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px;padding-top:8px;border-top:1px solid var(--edge)}
.cfontes a{font-family:'PlexMono',monospace;font-size:9px;letter-spacing:.06em;text-transform:uppercase;
  color:var(--ink2);border:1px solid var(--edge);padding:4px 7px;border-radius:5px;text-decoration:none}
.cfontes a:hover{background:var(--glass-hi);color:var(--ink)}
.cnota{font-size:11px;color:var(--ink3);margin-bottom:8px;line-height:1.5}
.ctrecho{border-top:1px solid var(--edge);padding-top:8px;margin-top:8px;font-size:11.5px;line-height:1.55}
.ctrecho b{display:block;color:var(--ink);margin-bottom:3px}
.ctrecho a{display:inline-block;margin-top:5px;font-family:'PlexMono',monospace;font-size:9px;
  letter-spacing:.08em;text-transform:uppercase;color:var(--ink2)}

.csugs{display:flex;flex-wrap:wrap;gap:6px;margin-top:2px}
.csug{all:unset;cursor:pointer;font-size:11px;color:var(--ink2);border:1px solid var(--edge);
  background:var(--glass);padding:6px 10px;border-radius:999px;min-height:24px;box-sizing:border-box}
.csug:hover{background:var(--glass-hi);color:var(--ink)}

.cform{display:flex;gap:8px;padding:10px 12px;border-top:1px solid var(--edge);flex:none}
.cform input{all:unset;flex:1;font-size:13px;color:var(--ink);background:var(--glass);
  border:1px solid var(--edge);border-radius:9px;padding:9px 12px;min-height:24px}
.cform input::placeholder{color:var(--ink3)}
.cenviar{all:unset;cursor:pointer;width:38px;display:flex;align-items:center;justify-content:center;
  border-radius:9px;color:var(--ink);background:rgba(var(--fog),.14);border:1px solid rgba(var(--fog),.2)}
.cenviar:hover{background:var(--glass-hi)}
.crodape{font-size:9.5px;color:var(--ink3);padding:0 12px 10px;line-height:1.5;flex:none}

.cdots{display:inline-flex;gap:4px;align-items:center;height:14px}
.cdots i{width:5px;height:5px;border-radius:50%;background:var(--ink3);animation:cpulse 1.1s infinite}
.cdots i:nth-child(2){animation-delay:.15s}
.cdots i:nth-child(3){animation-delay:.3s}
@keyframes cpulse{0%,60%,100%{opacity:.25}30%{opacity:1}}
@media (prefers-reduced-motion:reduce){.cdots i{animation:none;opacity:.6}}

/* celular: tela inteira. Meia tela com o teclado aberto sobra nada para a conversa. */
@media (max-width:560px){
  .chatbolha{right:12px;bottom:12px;width:44px;height:44px}
  .chatpanel,.chatpanel.grande{right:0;bottom:0;left:0;top:0;width:100%;height:100%;
    max-height:none;border-radius:0}
  .chatpanel #cmax{display:none}        /* não há o que expandir em tela cheia */
  .cmsg{max-width:92%;font-size:13px}
}
